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Visiting the Nursery

Visit and order pickup are by appointment only. We are conveniently located outside of Rochester, Indiana and are within driving distance of Wisconsin, Michigan, Ohio, Kentucky, and Illinois. Please email us with questions or to arrange an appointment.

 




 

Order Policy -
We do not ship live plants

Custom dug orders of live cold hardy bamboo plants are available for pickup at our nursery location after at least one month of being dug.

Custom Dug Orders and Deposit

Custom dug orders are subject to a deposit in the amount of 50% of the total cost. The remaining 50% is due payment upon pickup. The 50% deposit is non-refundable in case of order cancellation by the customer. The deposit is refundable in case of crop failure.

Problems & Complaints

We try not to make errors, but occasionally they may occur. We must be notified within 24 hours of all problems of receipt of order. We are not responsible for loss or damage to hard goods in transit. Claims of such will have to be filed with the transportation company. Hard goods are your property upon delivery to the transportation company.

We do not replace plants that have failed do to conditions beyond our control such as extreme heat or cold, possible neglect, or lack of experience on the part of the gardener.

Shipping Methods for Hard Goods

We usually ship by UPS ground. If necessary to deliver by an express delivery service additional shipping charges will be required.

Shipping Containers

We will ship items in a suitable container that best suits the items.


Shipping Costs for Hard Goods

Order processing time varies with time of year and work load.

Shipping & Handling Charges

Order total $0.01 - $25.00 shipping $17.00.
Order total $25.01 and up is 65% shipping + $7.25 handling charge.
Extra shipping may apply to heavier items where noted on the site.

If you're in state, local pickup is encouraged.

IT IS OUR POLICY NOT TO SUBSTITUTE!

Order

• All orders are subject to availability.
• Prices subject to change without notice.
• We ship by UPS or USPS.
• UPS requires a street address.
• Packing & Shipping fees will be added.
• In person, mail, email, or telephone orders accepted.
• Payment by cash, cashier's check, PayPal, or money order.
• In state purchases are subject to 7% state sales tax.

Simply email us with the complete list, your full name and address. We will email you back with a confirmation. Once you have a confirmed total you may either mail us your payment or use your credit card to pay through PayPal.




© 2013-2017 David Rogers